01Custom
Lead capture & booking
Websites, quote forms, and booking flows that turn phone tag into confirmed appointments. Plug into the CRM or calendar you already use.
WebsitesQuote formsOnline bookingCRM sync
Glen Burnie, MD · accepting a few projects
Custom software that makes your business feel easier to run.
I build the systems behind strong local businesses — websites, quote flows, dashboards, automation, customer portals, and AI helpers — so owners spend less time chasing work and more time running it.
YK
Yaw Kwarteng · founder
15+ years shipping software. I reply to every inquiry personally.
ForContractorsMedical & dentalProfessional servicesHome servicesRetail & wholesaleOwner-led teams
How it works
Watch a lead turn into a booked job — without anyone touching it.
This is a simulation of a system I’d build for a home-services business. A lead comes in, the reply fires, the schedule updates, the customer gets a text, and the dashboard reflects it — all in the time it takes someone to answer one phone call.
Live dashboard
Today · ThuNew leads
3
Booked this week
7
Admin saved
2h 00m
Next on the board
9:00 AMKitchen faucet — Mike
11:30 AMWater heater flush — J. Ortiz
2:00 PMEstimate — 421 Willow Ln
Connected to CRM · Calendar · SMS
System activity
0 / 5 steps- Waiting for the next lead…
Hover the activity panel to pause the simulation.
Works with the tools you already use
Microsoft 365·Google Workspace·QuickBooks·Stripe·HubSpot / CRMs·Booking systems·Supabase·Twilio / SMS
What I build
Six things I ship that earn their keep.
Most local businesses don't need one neat product — they need a system that removes friction where work gets sold, scheduled, delivered, and followed up.
02Custom
Operations software
Dispatch boards, job tracking, approvals, and dashboards so the office stops running on memory, sticky notes, and a single spreadsheet.
DashboardsWorkflowsReportingAdmin tools
03Custom
Client portals & paperwork
Secure places for customers to upload docs, sign approvals, track progress, and pay — without a single back-and-forth email.
PortalsIntakeApprovalsPayments
04Custom
Automation that follows through
Reminders, status updates, follow-ups, and handoffs between tools — the invisible work that keeps jobs moving when the day gets busy.
Email & SMSFollow-upsRoutingIntegrations
05Custom
AI that actually saves time
Intake copilots, internal search, and knowledge helpers trained on your process — not generic chatbots. Only where it pays for itself.
Knowledge baseIntake copilotSmart search
06Custom
Software rescue & custom builds
When off-the-shelf stops fitting, I replace brittle spreadsheets, reconnect broken tools, and stabilize what you already depend on.
Legacy rescueCustom appsMigrationsSupport
The point
Not more software. Less drag.
A side-by-side of what usually changes after the first month.
Before
Leads land in three different inboxes — and sometimes voicemail.
After
Every inquiry hits one queue with ownership and a reply clock.
Before
Follow-ups only happen when someone remembers.
After
Reminders, next steps, and confirmations fire automatically.
Before
You have to ask around to know what's happening today.
After
One dashboard shows what's sold, scheduled, blocked, and overdue.
Before
More software keeps being added, but the day still feels harder.
After
Tools get connected, trimmed, or replaced on purpose — not stacked.
15+
years shipping production software
24h
reply to every new inquiry
1:1
you work with me directly
MD
based in Glen Burnie, serving locally
Process
Three steps. No discovery theatre.
Clarity first, then shipping, then steady refinement based on what actually changes in the business.
- 01Step
We talk — 20 minutes, no pitch
Tell me what's slow, what's messy, what's costing you leads. I'll tell you whether software can help and what I'd try first.
- 02Step
I build around how you already operate
No forcing your team into a fake process. The system fits your workflow, integrates with tools you already use, and ships in weeks — not quarters.
- 03Step
We launch, measure, and refine
Once it's live, we measure what actually changed. I tighten what still feels rough and support it as the business grows.
FAQ
Questions owners ask before committing.
Most hesitation comes down to risk, change, and whether the software will fit the day-to-day. Those are the right questions to ask.
Do I have to replace everything I already use?+
Almost never. Most projects start by fixing the weakest part of the workflow and integrating with the tools your team already knows. Replacement only happens when that tool is the actual bottleneck.
My team isn't technical. Will this work?+
Yes. The point is to make the day simpler for non-technical staff. I design around the people doing the work, not around engineering jargon.
How long before I see something real?+
First working version usually lands in 2–4 weeks, not months. I'd rather ship a small thing that fixes something specific and then build from there.
What does this cost?+
Projects start around a flat-fee build with optional ongoing support. I'll give you a clear number after the first conversation — no open-ended agency retainers.
Do you only build with AI?+
No. AI gets used when it saves real time. The broader work is dependable custom software that removes friction — sometimes that's AI, often it isn't.
YK
Talk to me directly
Bring the messiest software problem in your business.
If you’re losing time to manual work, disconnected tools, or customer handoff problems — describe what’s happening. You don’t need to know the solution yet. The first call is 20 minutes, practical, and free.
- ✓
I reply within one business day — personally.
- ✓
If a smaller fix is the right answer, that's what I'll say.
- ✓
No open-ended retainers. You get a clear number up front.